Senior Network Analyst (RJ)
Job Description
Senior Network Analyst (RJ)
Location:
Bangsar South , Malaysia
Ref:
IT
Salary: RM 2900 - RM 4000
Job Type:
Permanent
The Company
(Protected)
The Role
Job Scope:
- Manage and maintain the Monitoring Systems (these report on the status and performance of Network, ISP services and facilities).
- Provide 1st & 2nd level support in Network Operations centre (NOC)
- Perform routine network monitoring and maintenance of network devices in the NOC
- Handle incoming calls and troubleshoot issues pertaining to network failures; escalate to relevant parties if necessary
- Fault handling and escalation (identifying and responding to faults identified via Monitoring System and networks, liaising with respective clients, handling escalation through to resolution).
- Maintenance of KNOWHOW and technical documentation (for NOC) of processes and procedures used throughout normal operations.
- Development of knowledge and skills in network and system administration, particularly with regard to N'osairis architecture and platforms.
- Effective communication with respective Service Providers.
- Generate network status, availability and uptime reports
- Create Ticket and update based on the followup until the case resolution in timely manner.
Your Profile
Job Requirement:
- Degree in Information Technology / Computer Science with minimum 2 years experience
- Good knowledge in LAN & WAN (L2, L3 Switches, ATI, CISCO, Cyberoam FW, Bit Defender)
- Good communication skill and customer service.
- Experience in Windows Server 2008, 2012, Redhat Linux, Fedora, SQL 2008, MYSQL, PHP, IIS, Sharepoint, Office 365, AV.
- Able to work independently with less supervision, highly motivated and team player.
- Professional certificate in CCNA or Windows Server will be an extra advantage.
I expressly authorize, HR FIRST Sdn Bhd ("HR FIRST"), its affiliates, employees or clients to contact and obtain information from all references (personal and professional), employers, and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview. I hereby waive any and all rights and claims I may have regarding HR FIRST, its affiliates, employees or clients for seeking, gathering and using such information in the employment process and all other persons, corporations or organizations for furnishing such information about me.
I hereby authorize HR FIRST, its affiliates, employees or clients to conduct employment background checks on me which shall be used only to evaluate me for employment purposes.
I hereby declare that the information given by me in this application for employment as well as the information in my CV is true to the best of my knowledge, information and belief. I agree and accept that if this declaration or any part thereof and my CV, is false or incorrect, HR FIRST, its affiliates, employees or clients will not be held liable for termination of my employment after I've been employed.
Please send your resume, in WORD format and quote reference number MNC Logistic, by clicking the apply button.
Please note: your resume will be reviewed and if short listed, you will be contacted by one of our recruiting managers.